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Privacy Policy

Privacy and Protection of Personal Information

This Privacy Policy explains how information about you is collected, used and disclosed by the Company and our subsidiaries when you use our websites, mobile applications and other products and services  or when you otherwise interact with us.

We may change this Privacy Policy from time to time. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Information You Provide to Us

We collect information you provide directly to us. The types of information we may collect include your username, password, email address, phone number, age, clinical practice related information and any other information you voluntarily choose to provide.

When you send or receive messages, we also temporarily collect, process and store the contents of those messages on our servers. 

Use of Information

We may use information about you for various purposes, including to:

  • Contact and share with potential healthcare and healthcare related organizations whom may have an interest in your clinical services (telemedicine, consulting or directly) services or as an integral part of the delivery of services;
  • Provide, maintain and improve our services, including to provide additional features and content for your messages;
  • Provide and deliver the products and services you request, process transactions and send you related information;
  • Respond to your comments, questions and requests and provide customer service;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by the Company and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our services;
  • Personalize and improve the services and provide advertisements, content or features that match user profiles or interests;
  • Link or combine with information we get from others to help understand your needs and provide you with better service;
  • Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and
  • Carry out any other purpose for which the information was collected.

The Company is based in the United States and the information we collect is governed by U.S. law. By accessing or using the services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information

We may share information about you as follows or as otherwise described in the TOU, which may be updated from time to time:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to legal process or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation;
  • In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of The Company, our users or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure, we take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

How we use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may, however, prevent you from taking full advantage of the Web products.

Location

When you first launch any features of our services that collect location information, you will be asked to consent to our collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information by changing the preferences on your mobile device. If you do so, certain features of our Services will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove our Services from your device.

Push Notifications/Alerts

The Company may send push notifications or alerts to your device(s).